Shipping Policy

Thank you for shopping with The Adorn. We are committed to delivering your favorite handbags and accessories safely and on time across Pakistan.

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Order Processing

All orders are processed within 1–2 working days after order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

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Delivery Time

• Major Cities: 2–4 working days
• Other Areas: 3–7 working days

Delivery times may vary during sales, holidays, weather conditions, or courier delays.

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Shipping Charges

• Free Shipping: Orders above PKR 5,000
• Standard Shipping: PKR 250 for orders below PKR 5,000

Shipping charges will be displayed at checkout before order confirmation.

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Order Tracking

Once your order is shipped, tracking details may be shared through call, SMS, or WhatsApp where applicable.

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Delivery Issues

Please make sure your shipping address and contact number are correct. The Adorn is not responsible for delays or failed deliveries caused by:

• Incorrect address information
• Unavailable recipient
• Courier service delays
• Unexpected circumstances beyond our control

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Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 3 days of delivery with clear pictures or videos so our support team can assist you.